Voice your concerns

PIMCO Prime Real Estate gives the highest priority to compliance with legal requirements and internal regulations and is committed to provide excellent services to our clients and partners.

If you have information about a suspected act of wrongdoing or potential violation of rules at PIMCO Prime Real Estate, you can report your concern.

When you submit a report, we will confirm receipt of this within 7 days. We will then carefully consider and assess the report and will get back to the reporter within 3 months from receipt with information about measures taken.

Please be advised that your message can only be investigated if it contains sufficient information. Your information will be treated confidentially. We take appropriate steps to make careful use of all information received, and to safeguard the interests of all involved persons. All data provided is processed in accordance with applicable data privacy requirements.

Please note that you may either identify yourself or remain anonymous when reporting a concern.

If you wish to file a report, there are three ways of doing so:

1. via email to compliance@pimcopre.com

2. via courier to the following address:
PIMCO Prime Real Estate GmbH
Compliance Department
Seidlstrasse 24-24a
80335 München, Germany

3. via our hotline service as follows:

Office Location / Ort des Büros / Lieu du bureau	Toll Free Number / Gebührenfreie Nummer / Téléphone gratuits
Austria	0-800-200-288 Nach der Durchsage geben Sie bitte 833 756-0629 ein.
Belgium	0-800-100-10 Gelieve 833 756-0629 in te voeren na de toon. Après la bip, veuillez composer 833 756-0629. Nach der Durchsage geben Sie bitte 833 756-0629 ein.
China	10-811 (South China); 108-888 (North China) Please enter 833 756-0629 after the tone.
France	0-800-99-0011 (France Telecom) 0-800-99-0111 (seulement Paris) 0-800-99-1011 0-800-99-1111 0-800-99-1211 0805-701-288 (Telecom development) Après la bip, veuillez composer 833 756-0629.
Germany	0-800-225-5288. Nach der Durchsage geben Sie bitte 833 756-0629 ein.
Italy	800-172-444 Please enter 833 756-0629 after the tone.
Japan	0034-811-001 (NTT) 00-539-111 (KDDI) 00-663-5111 (Softbank Telecom) Please enter 833 756-0629 after the tone.
Singapore	800-001-0001 (StarHub) 800-011-1111 (SingTel) Please enter 833 756-0629 after the tone.
Spain	900-99-0011 Please enter 833 756-0629 after the tone.
Sweden	020-799-111 Please enter 833 756-0629 after the tone.
United Kingdom	0-800-89-0011 Please enter 833 756-0629 after the tone.
United States	833 756-0629
Luxemburg	800-201-11 Please enter 833 756-0629 after the tone. Nach der Durchsage geben bitte 833 756-0629 ein. Après la bip, veuillez composer 833 756-0629.