Privacy Statement
We care about your personal data
PIMCO Prime Real Estate appreciates your visit to this website ("PIMCO Prime Real Estate Website") and your interest in our services and products. Your privacy is important to us and this privacy notice explains how we collect, process and use your personal data and informs you about your rights in this regard.
This privacy notice applies to any information obtained and processed by PIMCO Prime Real Estate in connection with your interaction with us, including us as a customer or other business partner or through your use of the PIMCO Prime Real Estate Website. It does not apply to any websites controlled by third parties not affiliated with PIMCO Prime Real Estate that the PIMCO Prime Real Estate Website may link to ("Third Party Sites"). Please review the privacy statements of Third Party Sites as PIMCO Prime Real Estate is not responsible for and has no influence on the content or the privacy practices of Third Party Sites.
This privacy notice may be supplemented by additional information we may provide to you in connection with any contractual or other business relationship you may have with PIMCO Prime Real Estate such as specific client privacy statements or notices.
We are committed to doing the right thing when it comes to how we collect, use and protect your personal data. Your privacy matters to us, so please take the time to read this privacy notice which explains the following:
1.......... WHO IS THE DATA CONTROLLER?
2.......... WHAT PERSONAL DATA WILL BE COLLECTED?
3.......... HOW DO WE COLLECT YOUR PERSONAL DATA?
4.......... HOW WILL WE USE YOUR PERSONAL DATA?
5.......... HOW DO WE USE COOKIES AND SOCIAL MEDIA PLUG-INS?
6.......... WHO WILL HAVE ACCESS TO YOUR PERSONAL DATA?
7.......... WHERE WILL YOUR PERSONAL DATA BE PROCESSED?
8.......... WHAT ARE YOUR RIGHTS IN RESPECT OF YOUR PERSONAL DATA?
9.......... HOW DO WE PROTECT YOUR PERSONAL DATA?
10........ HOW LONG IS YOUR PERSONAL DATA RETAINED FOR?
11........ HOW CAN YOU CONTACT US?
12........ UPDATES OF THIS NOTICE
1. WHO IS THE DATA CONTROLLER?
The responsible controller for the processing of your personal data in connection with your relationship to us is PIMCO Prime Real Estate GmbH, Seidlstraße 24-24a, 80335 Munich.
PIMCO Prime Real Estate is a PIMCO company. PIMCO and PIMCO Prime Real Estate are indirect subsidiaries of Allianz SE and part of the Allianz Group.
2. WHAT PERSONAL DATA WILL BE COLLECTED?
The types of your personal data we collect, and process will depend on the nature of our business relationship with you and how you interact with us and may include in particular the following types of your personal data:
- Private or work contact information, such as name, address, telephone number, mobile phone number, identity verification documents, fax number and email address, job title, department, company name;
- personal information, such as name, age, date of birth, place of birth, nationality, passport or other national or government identity document details, photographs, residential address, private contact details, academic grades or other titles, signature, identity risk assessment score and feedback, marital status, and the name of your spouse or partner, children, and dependents';
- information on our business interactions with you or your organization, such as content of emails, telephone calls or other communications, date, time, place or channel of any communication or other interaction with you and other data which may be generated by such business interactions and the nature of which depends on the nature of such business interaction;
- payment related information, such as data necessary for processing payments and fraud prevention, including credit/debit card numbers, bank account details, security code numbers and other related billing information, income details, source of wealth information, money transfers including communications on bank transfers, information about assets or net worth, social security or national insurance number mandate details, investor profile data, investment preferences, risk appetite, restrictions and objectives, financial history, income, income requirements, liabilities and obligations, liquidity information, credit rating, tax identification number, country of tax residence and income verification data;
- professional information, such as employment status, employer, position, job title and, where required or appropriate, employment history or information on qualifications;
- business information necessarily processed in a business or other contractual relationship with us or voluntarily provided by you, such as orders placed, purchases, services and other business activities, product feedback and any other information you may provide to us;
- data relating to access to and use of our systems, facilities and premises, including CCTV footage when you visit our premises;
- data relating to disputes and enforcement of claims, including data relating to or generated from proceedings, disputes, negotiations, statements, pleadings, enquiries, investigations or other related communication or activities;
- information about your preferences and other information obtained by website, newsletter or other analytics technology, in particular your IP address, the website from which you visited us, the type of browser type and version, the referring URL, date and duration of your visit to the PIMCO Prime Real Estate Website, your activities when you use our website, view newsletters or other electronic information or use our online services (such as downloadable content) which may include information about which content you download, click or view for how often and how long;
- marketing and communication data, such as your marketing and communication preferences, marketing communication you responded to, survey responses, any information or services requested by you and records of other communication with you;
- sensitive information, if so required by law, such as your political opinions and affiliations to identify whether you are, or are connected to, a politically exposed person, and your criminal records as part of a background check;
- information from publicly available resources, integrity data bases and credit agencies.
3. HOW DO WE COLLECT YOUR PERSONAL DATA?
Depending on the nature of our relationship with you, we may collect your personal data in various ways, including:
- Directly from you or your organization or related business parties where that is required and permitted due to the nature of the relevant business interactions, in particular when you or your organization get in contact with us or otherwise provide us with information in the course of our business or other relationship;
- third parties where required or permitted by law (e.g. tax, employment or law enforcement authorities);
- public sources (e.g. share registers); or
- from automatic data collection tools (e.g. cookies) when you visit our website.
As a general principle, you will provide us with your personal data entirely on a voluntary basis; there are generally no detrimental effects on you if you choose not to consent or to provide personal data. However, there are circumstances in which we cannot take action or cannot process any relevant business transaction with you or your organization without your personal data, for example where such personal data is required to deliver products or services, process your requests, respond to your enquiries or provide you with access to any resources.
4. HOW WILL WE USE YOUR PERSONAL DATA?
We may process your personal data in a variety of ways and for various purposes, always only if and where we can rely on a valid legal basis, as follows:
PURPOSE | LEGAL BASIS |
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To enter into, perform, manage and administer your or your organization's business relationship with us, e.g. by performing transactions and orders of products or services, processing payments, managing payments, fees and charges and collecting and recovering debts owed to us, executing transactions, performing accounting, engaging vendors, service providers and suppliers and performing relevant contracts, auditing, billing and collection activities or providing you with any other services or things you may have requested, processing and responding to any enquiries you have submitted to us, receiving and handling complaints, requests or reports from you, engaging with governmental or regulatory bodies or other competent authorities, notifying you about changes to our terms or this privacy notice, arranging shipments and deliveries and facilitating repairs; |
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to maintain and protect the security of our premises and facilities, IT systems, databases, websites or other digital infrastructure, including preventing and detecting security incidents, improving data security and protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity, service, testing and maintenance of our systems; |
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to ensure that content from our PIMCO Prime Real Estate Website is presented in the most effective manner for you and your device; |
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to establish, exercise and defend legal claims, investigate and resolve disputes and enforce our website terms of use and other agreements; |
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to ensure, monitor and audit compliance with our legal and regulatory obligations and our internal policies and procedures, such as record keeping, disclosures to tax or other regulatory authorities, enforcing and complying with legal judgements, and auditing relating to interactions, transactions and other compliance activities; |
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to prevent and detect crime, including fraud or criminal activity and misuses of our products or services; |
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to conduct market research, surveys and similar inquiries to help us understand trends, customer and website visitor needs and to test and upgrade our systems and processes to improve and enhance our products, systems, processes, services and technologies. To communicate with you through the channels you have approved to provide you with updates about our company and products or services, special promotions, invite you to participate in surveys, our conferences and events, and other news about us. You may opt out of direct marketing at any time by clicking the opt-out links in any electronic communication we send to you or by using the contact details in the "How to get in touch with us" section below. |
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5. HOW DO WE USE COOKIES AND SOCIAL MEDIA PLUG-INS?
PIMCO Prime Real Estate uses tracking technology such as cookies or tags to gather information as outlined above to understand how visitors use the PIMCO Prime Real Estate Website.
Tracking technology helps us manage and improve the usability of the PIMCO Prime Real Estate Website, for example by detecting whether there has been any contact between your computer and us in the past and to identify the most popular sections of the PIMCO Prime Real Estate Website.
For further details on our use of cookies, please refer to "Cookie settings" on the PIMCO Prime Real Estate Website where you may also set or change your preferences in relations to cookies at any time. Strictly necessary cookies cannot be opted out as they are required to operate and protect the integrity and security of the website. Refusing, disabling or deactivating tracking technologies may result in a reduced availability of the services provided by the PIMCO Prime Real Estate Website, or parts of the PIMCO Prime Real Estate Website may no longer function correctly.
When you save your cookie settings via Cookie settings, they should also apply to your future visits to the PIMCO Prime Real Estate Website. However, for technical reasons beyond the control of PIMCO Prime Real Estate, this cannot be guaranteed. For example, if you reset your browser, delete your cookies or access PIMCO Prime Real Estate Website from another browser or device, your cookie settings may be lost. To comply with applicable laws and regulations, in some countries you may be asked to confirm your cookie settings when you first visit PIMCO Prime Real Estate Website. If you are in a country where you are automatically required to set your cookie settings, you may be asked to set them again on a future visit.
In many cases you can also control tracking technologies using your browser. Please ensure that your browser setting reflects whether you wish to be warned about and/or accept tracking technologies (such as cookies) where possible. The specific capabilities of your browser and instructions on how to use them can usually be found in the manual or help file of your browser.
The PIMCO Prime Real Estate Website uses the following social media plug-ins
Embedded Google Maps
Powered by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Embedded YouTube Videos
Powered by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA
LinkedIn Company Profile Plugin
powered by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, United States
If you logged in to your account when you visited the PIMCO Prime Real Estate Website, the respective operators Google, LinkedIn, YouTube (“Operator”) can connect your visit to your account directly. If you interact with the plug-in, the data will be transferred directly from your browser to the Operator and saved by the Operator. In addition, the information will be published on the relevant social network and will be visible to your contacts. If you do not want this data transfer to the Operators, you must log out of your respective account before you click on the plug-ins and activate them.
For more information on the purpose and scope of data collection, processing and use, please refer to the privacy statements relating to the respective operators that you have visited.
6. WHO WILL HAVE ACCESS TO YOUR PERSONAL DATA?
We will ensure that your personal data is processed in a manner that is compatible with the purposes specified above. For these purposes, your personal data may be disclosed to the following parties:
- Allianz Group affiliates
We may share your personal data with our affiliates within Allianz Group where that is required for the purposes set out above, e.g. to deliver a product or service to you or your organization. - Suppliers and service providers
We work with carefully selected suppliers and service providers that carry out certain functions on our behalf. For example, companies that help us with IT services, storing and combining data, marketing, advertising campaigns, market research, processing payments or handling chargebacks and otherwise delivering our products or services.
Where our suppliers process personal data on our behalf, and in accordance with our instructions (so called data processors), we retain control over your personal data and will remain fully responsible for it. When engaging such data processors, we will apply appropriate safeguards as required by applicable law to ensure the integrity and security of your personal data. When we share personal data with other organisations we require them to keep it safe, and they must not use your personal data for their own marketing purposes. We will only share the minimum amount of personal data that is required to enable our suppliers to provide their products and services to us. - Professional advisors and other professional third parties
We may share your personal data with our professional advisors, such as law firms, tax advisors, auditors, or insurance companies where that is required in connection with insurance claims, disputes or other legal claims or in connection with an audit or investigation we undergo. Any such third parties will be under a strict confidentiality obligation and will handle your personal data in line with their professional obligations. - Public, regulatory and government authorities and similar bodies
We may share your personal data with relevant public authorities, and similar bodies. These include regulatory or enforcement authorities, lawyers or courts. We will only do so if required by applicable law or regulation or if legally permitted and necessary to comply with a legal obligation or for the establishment, exercise or defence of legal claims. We may share the minimum personal data necessary with other authorities and bodies if the law says we must, or we are legally allowed to do so. - Credit reference and fraud prevention agencies
We may share your personal data with credit reference and fraud prevention agencies where that is required or appropriate in connection with our business relationship with you or your organization. That means looking into any records we hold about you and your records with credit reference agencies (CRAs) or fraud prevention agencies (FPAs). When they get a search from us, a 'footprint' goes on your file which other organisations might see.
We may also do checks to confirm your identity. That is to help protect you from identity theft and other types of fraud, and to prevent and detect crime or money laundering. We may run more checks with CRAs and FPAs to keep your information and your account up to date. If false or inaccurate information is provided and identified as fraud, the details will be passed to FPAs. This information may also be shared with law enforcement agencies. - Third parties
We may share your personal data with our affiliates with other third parties where that is required for the purposes set out above, e.g. to deliver a product or service to you or your organization or otherwise in connection with our business relationship with you or your organization. - Public authorities or governmental bodies
We may share your personal data with public authorities such as regulatory or enforcement authorities, attorneys or courts where we are required to do so by applicable law or regulation or at their request if legally permitted and necessary to comply with a legal obligation or for the establishment, exercise or defence of legal claims. - Prospective purchaser
We may share your personal data with a prospective purchaser in the event that we sell any part of our business or assets.
Otherwise, we will only disclose your personal data when you direct or give us permission, when we are required by applicable law or regulations or judicial or official request to do so, or when we suspect fraudulent or criminal activities.
7. WHERE WILL YOUR PERSONAL DATA BE PROCESSED?
Allianz Group is a global enterprise. In the course of our business activities, your personal data may be processed both inside and outside of the European Economic Area (EEA) or the United Kingdom by the parties specified above.. Where we do so, we will apply appropriate safeguards to ensure the security and integrity of your personal data, in particular by entering into the EU Standard Contractual Clauses which are available here and the UK International Data Transfer Addendum which are available here. We will not disclose your personal data to parties who are not authorized to process them.
Whenever we transfer your personal data for processing outside of the EEA or the United Kingdom by another Allianz Group company we will do so on the basis of the binding corporate rules (BCRs) of Allianz known as the Allianz Privacy Standard (APS) which establish adequate protection for personal data and are legally binding on Allianz Group companies. The public version of the APS and the list of Allianz Group companies that comply with them can be accessed here: www.allianz.com/en/info/privacy-statement/.
8. WHAT ARE YOUR RIGHTS IN RESPECT OF YOUR PERSONAL DATA?
Where permitted by applicable law or regulation, you have the right to:
- Access your personal data held about you and to learn the origin of the data, the purposes and means of the processing, the details of the data controller(s), the data processor(s) and the parties to whom the data may be disclosed;
- request correction, restriction, deletion or portability of your personal data. In particular you have the right to request a copy of the personal data that we hold about you. If your request is unfounded or excessive, we reserve the right to charge an administrative fee;
- withdraw your consent at any time with effect to the future where your personal data is processed with your consent, i.e. the withdrawal of your consent does not affect the lawfulness of processing based on the consent before its withdrawal. If you withdraw your consent, we will promptly delete the relevant data unless there is another legal ground permitting or requiring us to retain and continue processing such data;
- file a complaint with us and/or the competent data protection supervisory authority in your country if you believe we are not processing your personal data in compliance with the GDPR. However, if you have any concerns about how your personal data is handled by us or wish to raise a complaint, we kindly ask you to contact us first to have the matter investigated and resolved;
- object to us processing your personal data. In particular, you have the right to object, at any time, to the use of your personal data for direct marketing purposes and, on grounds relating to your particular situation, to the processing of your personal data which is based on our legitimate interests or carried out in the public interest, including any related profiling; and
- where your consent is required for any direct marketing-related communication, we will only provide you with such information if you have opted in. You may opt out at any time by clicking the unsubscribe or opt-out links in any electronic marketing communication we send to you or by using the contact details in the "How can you contact us?" section below.
For any of the above requests, please send a description of your personal data concerned stating your name and your relationship to PIMCO Prime Real Estate (if applicable) to the contact details below. We may require proof of identity to verify your request and to protect your personal data against unauthorised access. We will carefully consider your request and may discuss with you how it can best be fulfilled.
9. HOW DO WE PROTECT YOUR PERSONAL DATA?
PIMCO Prime Real Estate has implemented reasonable technical and organizational security measures to protect your personal data against any accidental or unlawful, destruction, loss, alteration, disclosure of, or access to, your personal data.
When you communicate with us over the Internet, please consider that the Internet is generally not a secure environment for personal data, and information sent via the Internet (such as to or from the PIMCO Prime Real Estate Website or via electronic message) may be accessed by unauthorized third parties, potentially leading to disclosures, changes in content or technical failures. Even if both sender and receiver are located in the same country, information sent via the Internet may be transmitted across international borders and be forwarded to a country with a lower data protection level than exists in your country of residence.
PIMCO Prime Real Estate does not accept responsibility or liability for the security of your information whilst in transit over the Internet to PIMCO Prime Real Estate. In order to protect your privacy you may choose another means of communication with PIMCO Prime Real Estate, where you deem it appropriate.
10. HOW LONG IS YOUR PERSONAL DATA RETAINED FOR?
For how long we retain your personal data will depend on the nature of our relationship with you. We will generally retain your personal data for as long as required for the Legitimate Purposes for which we collected them and for any retention period required to comply with our legal obligations, or as otherwise required or permitted under the Data Protection Laws.
The criteria we apply to determine the appropriate retention period may include, but are not limited to the following:
- The duration of our business relationship with you or your organization and the purposes for which we process your personal data;
- Any relevant legal obligations requiring us to retain data (for example, we may be required to keep records of certain transactions for a certain period of time); and
- Whether retention is appropriate in consideration of our legal position (such as applicable statutes of limitations, pending or threatened litigation or regulatory investigations).
11. HOW CAN YOU CONTACT US?
If you have any questions about this privacy notice, or you want to exercise your rights over your personal data or complain about how we collect, store or use your personal data, please contact our Data Protection Officer.:
PIMCO Prime Real Estate GmbH
Data Protection Officer
Seidlstrasse 24-24a
80335 Munich
Germany
12. UPDATES OF THIS NOTICE
This privacy notice replaces all previous versions. We will update our privacy notice when that is required, so please check our websites regularly for any updates. If the changes are significant, we will provide a prominent notice on our websites or, where appropriate or required by law, notify you via appropriate channels of such changes.
Last update: 30/04/2025