Voice your concerns

If you have information about a suspected act of wrongdoing or potential violation of rules at PIMCO Prime Real Estate, you can report your concern.

When you submit a report, we will confirm receipt of this within 7 days. We will then carefully consider and assess the report and will get back to the reporter within 3 months from receipt with information about measures taken.

Please be advised that your message can only be investigated if it contains sufficient information. Your information will be treated confidentially. We take appropriate steps to make careful use of all information received, and to safeguard the interests of all involved persons. All data provided is processed in accordance with applicable data privacy requirements.

Please note that you may either identify yourself or remain anonymous when reporting a concern.

If you wish to file a report, there are three ways of doing so:

1. via email to compliance@pimcopre.com

2. via courier to the following address:
PIMCO Prime Real Estate GmbH
Compliance Department
Seidlstrasse 24-24a
80335 München, Germany

3. via our hotline service as follows:

Office Location / Ort des Büros / Lieu du bureau	Toll Free Number / Gebührenfreie Nummer / Téléphone gratuits
Austria	0-800-200-288 Nach der Durchsage geben Sie bitte 833 756-0629 ein.
Belgium	0-800-100-10 Gelieve 833 756-0629 in te voeren na de toon. Après la bip, veuillez composer 833 756-0629. Nach der Durchsage geben Sie bitte 833 756-0629 ein.
China	10-811 (South China); 108-888 (North China) Please enter 833 756-0629 after the tone.
France	0-800-99-0011 (France Telecom) 0-800-99-0111 (seulement Paris) 0-800-99-1011 0-800-99-1111 0-800-99-1211 0805-701-288 (Telecom development) Après la bip, veuillez composer 833 756-0629.
Germany	0-800-225-5288. Nach der Durchsage geben Sie bitte 833 756-0629 ein.
Italy	800-172-444 Please enter 833 756-0629 after the tone.
Japan	0034-811-001 (NTT) 00-539-111 (KDDI) 00-663-5111 (Softbank Telecom) Please enter 833 756-0629 after the tone.
Singapore	800-001-0001 (StarHub) 800-011-1111 (SingTel) Please enter 833 756-0629 after the tone.
Spain	900-99-0011 Please enter 833 756-0629 after the tone.
Sweden	020-799-111 Please enter 833 756-0629 after the tone.
United Kingdom	0-800-89-0011 Please enter 833 756-0629 after the tone.
United States	833 756-0629
Luxemburg	800-201-11 Please enter 833 756-0629 after the tone. Nach der Durchsage geben bitte 833 756-0629 ein. Après la bip, veuillez composer 833 756-0629.

When introducing a property investment opportunity to PIMCO Prime Real Estate you acknowledge that we are under no obligation to accept your introduction or enter into any agreement with you. Fees, commission or other payments in respect of introductions shall only be payable where there is a signed written agreement to that effect entered into between PIMCO Prime Real Estate and the introducer. By submitting an introduction to PIMCO Prime Real Estate you shall be deemed to have accepted the aforementioned terms.

"PIMCO Prime Real Estate” is a PIMCO company that includes PIMCO Prime Real Estate GmbH, PIMCO Prime Real Estate LLC, and their subsidiaries and affiliates: PIMCO Prime Real Estate GmbH (Company No. 158768, Seidlstrasse 24–24a, 80335 Munich, Germany), PIMCO Prime Real Estate GmbH Belgium Branch (VAT No. BE 0841.512.711, Boulevard Roi Albert II, 32, 1000 Brussels, Belgium), PIMCO Prime Real Estate GmbH France Branch (SIRET No. 509 339 669 00053, 50-52 Boulevard Haussmann, 75009 Paris, France), PIMCO Prime Real Estate GmbH Italy Branch (Numero REA MI-2107576, Piazza Tre Torri, 3 20145 Milano, Italy), PIMCO Prime Real Estate GmbH Spain Branch (NIF W2760686B, Paseo de La Castellana, 200 Edificio Spaces, 28046 Madrid, Spain), PIMCO Prime Real Estate GmbH Sweden Branch (VAT No. SE516411865401, Norrlandsgatan 18, 111 43 Stockholm, Sweden), PIMCO Prime Real Estate GmbH UK Branch (Company No. FC036236, 11 Baker Street, London W1U 3AH, United Kingdom), PIMCO Prime Real Estate Asia Pacific Pte Ltd (UEN 202000233H, 12 Marina View #17-02 Asia Square Tower 2, Singapore 018961), PIMCO Prime Real Estate (Shanghai) Co, Ltd (Company No. 91310115MA1K4KBT0L, 479 Lujiazui Ring Road, Shanghai Tower, Pudong New District , Shanghai 200120, People’s Republic of China), PIMCO Prime Real Estate Japan GK (Company No. 0104-03-022895, 1-6-2 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan), PIMCO Prime Real Estate LLC (File No. 5234055, 1633 Broadway, New York, NY 10019-6999, USA). PIMCO Prime Real Estate LLC is a wholly-owned subsidiary of Pacific Investment Management Company LLC, and PIMCO Prime Real Estate GmbH and its affiliates are wholly-owned by PIMCO Europe GmbH. PIMCO Prime Real Estate GmbH operates separately from PIMCO. PIMCO Prime Real Estate LLC investment professionals provide investment management and other services as dual personnel through Pacific Investment Management Company LLC.

PIMCO Prime Real Estate is a trademark of PIMCO LLC and PIMCO is a trademark of Allianz Asset Management of America LLC in the United States and throughout the world.